On our website when you make a reservation or when you use our contact form for an enquiry we collect the following.
Credit & debit card payments are made through “stripe” a secure PCI complaint banking company. We will never ask you to provide us with this information directly and we do not hold any payment data.
If you contact us by phone, email, text or otherwise, we may keep a record of correspondence with you.
Whilst on the premises we use closed circuit television externally for the protection of our properties that may capture or record images of guests and visitors to out properties.
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Internal record keeping for our business accounts against each booking.
If you sign up to our contact list, we may periodically send promotional emails containing news, special offers, competitions or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we safeguard and secure your information by preventing unauthorised access through password protection on computer equipment and securely locking away any paper printouts.
Please not that it is not possible to opt-out of receiving communication from us which relates to your bookings or reservations.
We may share your data with agencies such as law enforcement or government organisations where we are required to make such disclosures by any applicable aw.
Please be reassures that we will not release your information to third parties for them to use for their own direct marketing purposes.
We retain personal information about you for 7 years in order to fulfil our legal obligations to retain records for tax authorities. Where your information is no longer required, we will ensure it is disposed of in a secure manner.
WE DO NIT COLLECT SENSETIVE PERSONAL DATA.
Getting in contact
If you would like to review, access, amend or update your information please contact
This policy was updated 11th August 2020.